Confidential case intake, available 24/7

Advanced Blockchain Forensics for Digital Asset Tracing

Your Dependable Partner in Digital Asset Disputes

  • Certified investigators
  • No win, no fee
CASE #CTP-36890 Encrypted
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Encrypted in transit · No recovery, no fee for our service

No Recovery, No Fee Certified Ethical Hacking (CEH) Team Blockchain Transaction Tracing Confidential Case Handling Regulatory Complaint Support Settlement Negotiation No Recovery, No Fee Certified Ethical Hacking (CEH) Team Blockchain Transaction Tracing Confidential Case Handling Regulatory Complaint Support Settlement Negotiation
60–70%of cases end in some recovery
10blockchains covered
24hfirst response, Mon–Sat

How recovery actually works

Every case comes down to three things.

Trace the transaction. Identify the merchant. Request the freeze. Everything CoinTrace Pro does rolls up to those three — the rest is just doing them well.

Trace the transaction

Certified investigators follow the on-chain money trail across wallets, exchanges and bridges — the technical core of every recovery.

10 chains covered

Identify the merchant

We work to identify the platform behind the transaction and the jurisdiction it operates in — the piece that determines which regulator can actually act.

Global jurisdiction research

Request the freeze

Court orders and evidence go to the relevant exchange to request a freeze on the merchant's account and identify who's behind it.

~1 week per exchange

Built to Keep Your Case Moving

Every case gets the same standard, whether it's a five-figure loss or a seven-figure one.

Certified investigators

Our technical team includes Certified Ethical Hacking (CEH) professionals experienced in blockchain analysis.

No recovery, no fee

We charge nothing for the investigation, case-building or negotiation. You only ever cover your own direct costs — legal, filing, or travel — never a fee to us.

Confidential by design

Your case details are handled discreetly and are never shared without your consent.

Track record

Built to trace funds and file the complaint that actually works.

Most crypto isn't unrecoverable — it's under-investigated. We follow the on-chain trail, identify who's behind the receiving wallet, and turn that into documentation regulators and exchanges take seriously.

60–70%

of cases we take on end in some level of recovery

10

major blockchains covered — BTC, ETH, USDT, TRX + more

3–5 wks

typical first contact to complaint filing

24h

first response, Mon–Sat, same day or next business day

First 48 hours

What to do right after a crypto scam.

The window to freeze funds closes fast. Move through these steps immediately — then let our investigators take over.

Report immediately

File with IC3.gov, the FTC, or local police within 24 hours of discovery.

Preserve every record

Save all transaction IDs, wallet addresses, screenshots, emails and chat logs.

Notify the exchange

Ask your exchange to freeze any wallets involved before funds move again.

Start a trace investigation

Submit your case — our team begins tracing the transaction on-chain.

Know the difference

Most 'crypto recovery' offers are a second scam.

Fraud victims are a common target for follow-up scams promising guaranteed returns. Here's how to tell the difference before you pay anyone.

Red flags
  • Guarantees 100% (or any specific %) of your funds back
  • Asks for your seed phrase or wallet private keys
  • Demands a large upfront fee with no explanation of the work
  • No named company, license, or verifiable address
  • Pressures you to decide immediately
What a legitimate process looks like
  • A free review before any commitment
  • Never asks for your seed phrase or private keys
  • No fee for the investigation itself
  • Tells you honestly when a case isn't traceable
  • Gives you documentation you can independently verify

What you get

Complete recovery services, in one place.

Blockchain Transaction Tracing

Our certified investigators follow the on-chain money trail across wallets, exchanges and bridges — the technical core of stolen crypto recovery.

Merchant Account Freeze Requests

We share court orders and evidence with the relevant exchange to request a freeze on the merchant's account and identify who's behind it.

Legal & Regulatory Filing

We guide complaint filing and regulatory support, then open direct settlement negotiation with the merchant once your evidence is documented.

Multi-Chain Tracing Certified Investigators Confidential Handling Red-Flag Detection 24/7 Case Intake

Every case gets

Recovery that performs.

Ready to build your case?

Free, no-obligation case review — no fee for the investigation itself.

Fund Tracing

Follow the money across wallets and chains.

Exchange Coordination

Freeze requests sent where funds actually landed.

Legal Filing Support

Documentation built for regulators and attorneys.

Case Risk Assessment

An honest read on traceability before you spend anything.

Secure Intake

Confidential submission, encrypted in transit.

Jurisdiction Research

Identifying which regulator can actually act.

Proof, not testimonials

We don't publish client testimonials.

Every case involves someone who's already been through a fraud. Publishing their story — even anonymized — risks exposing details that could identify them, and it puts us in a category of site that's easy to fill with invented reviews. So instead of a quote, here's what we can actually stand behind.

60–70%

of cases end in some recovery

10

chains covered

24h

first response

Read our full policy on this

The process

How to recover stolen cryptocurrency, realistically.

There's no magic button. Here's the actual process, start to finish.

01Contact & intake

Same day or next business day

02Engagement & documentation

Up to 72 hours

03Case file preparation

2 business days

04Dual-track investigation

1 day – 1 week

05Findings & legal roadmap

2 days – 1 week

06Exchange coordination

About 1 week

07Jurisdiction filing & merchant contact

About 1 week

Typically 3–5 weeks, first contact to filing.

Not a promise about if or when funds are recovered — that depends on the exchange, merchant, or regulator acting on the case, which is outside our control.

Case history

60–70%

of cases we take on end in some level of recovery.

Based on our own case history. Highest for cases reported quickly; not every case is recoverable, and past results don't guarantee yours. Ask us for an honest read on your specific case.

The settlement stage

What happens after the complaint is filed.

Tracing and reporting isn't always the end. Once we've documented the evidence and you've taken the legal steps we've guided you through, our team opens a direct, structured negotiation with the platform or merchant involved. Faced with solid on-chain evidence tied to formal legal action, many choose to settle rather than risk further exposure.

Cases reported soon after the loss trace far better than old ones — funds move and trails go cold. Older cases are still taken on, particularly for larger losses, but need a different investigative approach and we'll say so upfront.

What we investigate

Crypto fraud and asset recovery cases we take on.

If you've been scammed, crypto scam recovery starts the same way every time: we trace the transaction and work out where it went. Here are the patterns we see most often in scammed crypto recovery cases.

Romance & Relationship Scams

Funds sent to a partner met online who turned out to be operating a scam.

Forex & Investment Fraud

Deposits into a trading platform that stopped honoring withdrawals.

Pig-Butchering Scams

Long-run relationship-building schemes that end in a fraudulent investment ask.

Fake Crypto Platforms

Exchanges or wallets built specifically to take deposits and disappear.

Ponzi & Pyramid Schemes

Returns paid from new deposits rather than any real underlying activity.

Crypto Withdrawal Scams

Platforms that show a balance but invent fees to block every withdrawal.

We trace across major blockchains

Bitcoin (BTC)Ethereum (ETH)Tether (USDT)Tron (TRX)BNB Smart Chain (BNB)Solana (SOL)Polygon (MATIC)Litecoin (LTC)Ripple (XRP)Avalanche (AVAX)

Why CoinTrace Pro

A legitimate crypto recovery company, not a guaranteed-results scam.

Documentation you can use

A clear written report of what we found — suitable to bring to your bank, an exchange, or your own attorney.

Responsive case handling

New cases are contacted the same day or the next business day, Monday through Saturday.

Jurisdiction-aware

We research where the receiving platform is legally based so complaints go to the right authority.

How cases are scoped

Every case gets sized up front — for free.

Standard case

Single wallet, one or two exchanges, a common scam pattern.

  • Free case review
  • Single-chain fund tracing
  • One exchange freeze request
  • Complaint filing guidance

Complex case

Multi-jurisdiction, several hops across chains, harder to trace.

  • Everything in Standard
  • Multi-chain, multi-hop tracing
  • Multiple exchange coordination
  • Jurisdiction-specific legal guidance

Not sure which applies to you?

A specialist will tell you honestly which tier your case falls into — for free.

Book a free review

FAQ

Questions about crypto recovery.

Can stolen crypto be recovered?+

Sometimes — but nobody can honestly guarantee it, and you should be cautious of anyone who does. Recovery isn't something a recovery firm does on its own; it happens when an exchange freezes funds or a regulator/law enforcement agency acts, usually because a well-documented complaint gave them a reason to. Our job is to build that case: trace the transaction, identify who received it and where they're based, and help you file the right complaint with the right authority.

Is it possible to recover stolen crypto, or is that just marketing?+

It's genuinely possible, but not guaranteed — the honest answer depends on how fresh the case is, whether the funds moved through a compliant exchange, and whether a strong enough case can be built to get an exchange, regulator, or court to act. That's exactly what our investigation is for.

Can you recover my stolen crypto specifically?+

It depends on the specifics of your case — how quickly it's reported, which blockchain the funds moved on, and whether they've reached an exchange that can act on a freeze request. We cover major chains including Bitcoin, Ethereum, Tether, Tron, and others, and take on cases in the US and Canada. A free case review is the only way to get an honest read on where your specific case stands before you commit to anything.

How do I recover stolen crypto myself, and how are you different from doing it alone?+

You can report to IC3.gov, the FTC, and your exchange yourself — and you should do that immediately regardless of anything else. Where we add value is the technical tracing (following funds across wallets and exchanges), identifying the merchant's likely jurisdiction, and turning that into documentation that regulators and exchanges take seriously.

Can you get stolen crypto back once it's already moved through several wallets?+

Often yes, though it gets harder with each additional hop. Our certified investigators specialize in multi-hop tracing — following funds through mixers, bridges, and chain-hopping — to identify where they ultimately landed, even when the trail isn't straightforward.

What types of crypto scams do you investigate?+

Romance scams, forex and investment fraud, pig-butchering schemes, fake crypto platforms, Ponzi and pyramid schemes, and crypto withdrawal scams — among others.

Is this a legitimate crypto recovery company?+

We don't promise guaranteed recovery — that's a common tactic used by secondary scams targeting people who've already been defrauded. What we offer is a real investigative service: blockchain tracing, jurisdiction research, and help preparing complaints, carried out by our certified team. We explain upfront what a case can and can't realistically achieve.

Do you charge upfront fees?+

No. We don't charge anything for the investigation, case-building, or negotiation with the merchant — it's genuinely no recovery, no fee on our end. The only costs you'd ever pay are your own, paid directly to third parties: things like your own legal counsel, official complaint or filing fees, or travel, if any of those come up in your specific case. We'll always be upfront about which of those apply before you commit to anything.

What information do I need to get started?+

Even minimal information helps. Useful details include transaction IDs (TXIDs), wallet addresses, the platform or exchange used, screenshots, and approximate dates and amounts.

Does it matter how long ago I was scammed?+

Yes, quite a bit. Cases reported soon after the loss are the most traceable — funds move and trails go cold over time, so we prioritize fresh cases where they exist. That said, we still take on older cases, particularly where the loss is significant, using a different investigative approach. We'll tell you honestly where your case stands before any work begins.

Field notes

From our investigators.

Guides, case breakdowns and scam alerts from the CoinTrace Pro team.